(4.5 / 5)2088+ Ratings

FlixBus Reviews

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Overall Rating

4.5
11 Reviews
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About FlixBus

FlixBus is a service that offers bus travel in the US and across the globe, including Europe and South America. They provide a wide range of services for their customers. Customers can book tickets through their website, the FlixBus App, or at FlixShops and official ticket resellers. They also offer the ability to manage bookings online, allowing customers to change or cancel their trip up to 15 minutes before departure.

For those with reduced mobility, such as those traveling with a wheelchair, dependent on a service animal, or pregnant at the time of the trip, FlixBus strives to make their buses as comfortable and accessible as possible. They also offer extras like booking excess or bulky baggage, bringing a bike, or reserving a seat in advance.

Onboard the bus, FlixBus aims to make the journey as comfortable as possible by offering a wide range of services. These include large and comfortable seats, a toilet, Wi-Fi, and power outlets. They also provide current route information from or to a particular bus stop.

In addition to bus routes, FlixBus offers train travel in Sweden and Germany with FlixTrain, providing even more travel options to suit customer needs. They have transported over 100+ million happy customers worldwide and are committed to sustainability initiatives and carbon offset programs, making FlixBus one of the most eco-friendly ways to travel..

FlixBus Pros & Cons

Pros of Flixbus:

  • Affordability: Flixbus offers significantly cheaper fares compared to trains and flights, with prices starting as low as €5 for one-way tickets.
  • Ease of Booking: The booking process is straightforward and available in multiple languages through their website and mobile app.
  • Comfortable Seating: Flixbus buses are equipped with reclining seats and air conditioning, making the journey relatively comfortable.
  • Reliable Network: Flixbus has a wide network of routes covering over 2,500 destinations in 30 countries, ensuring reliable connectivity.
  • Flexible Refunds: While refunds are not always possible, Flixbus offers credits for cancellations, which can be used for future bookings.
  • Onboard Amenities: Buses often have charging outlets, onboard toilets, and Wi-Fi, although the Wi-Fi can be limited and unreliable.
  • Convenient Stops: There are stopovers during long trips, allowing passengers to stretch their legs and buy food or use the restroom.

Cons of Flixbus:

  • Punctuality Issues: Buses are rarely on time, especially if you're not at the starting stop, which can be a significant issue for those with tight schedules.
  • Customer Service: Drivers often speak minimal English, and customer service can be lacking, making it difficult to resolve issues.
  • Limited Legroom: Flixbus buses are not known for their spacious legroom, which can be uncomfortable for long journeys.
  • WiFi Limitations: The Wi-Fi is often restricted and may not work at all, especially on busy buses.
  • Language Challenges: Finding bus stops can be challenging, especially in foreign countries, as signs are not always well-marked.
  • Occasional Delays: There have been instances of passengers being left behind at irregular break stops, which can be frustrating.

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FlixBus Customer Reviews (11)

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Johnny Lara
Johnny Lara
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Aug 11, 2023
Marion Kennelly
Marion Kennelly
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Aug 11, 2023
Andres Felton
Andres Felton
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Aug 10, 2023
Juliët Oudshoorn
Juliët Oudshoorn
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Aug 9, 2023
Shaun Reeves
Shaun Reeves
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Aug 9, 2023
Jessica Gustafson
Jessica Gustafson
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Aug 9, 2023
Felix Bosch
Felix Bosch
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Aug 7, 2023
Agnese Solano
Agnese Solano
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Aug 7, 2023
Justin Forde
Justin Forde
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Aug 6, 2023
Sam Rice
Sam Rice
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Aug 5, 2023

FlixBus Customer’s Q&A

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FlixBus Features and Benefits

Here are some key features and benefits of using Flixbus.com:

Key Features:

  • Modern Fleet of Buses: Equipped with amenities such as free Wi-Fi, power outlets, and on-board restrooms.
  • Various Seating Options: Standard seats and extra legroom seats for those who want to stretch out during longer journeys.
  • Extensive Network: Covers almost 2,300 destinations in 40+ countries, including major cities in the United States, Canada, and Mexico.
  • Real-Time Bus Tracking System: Allows you to track your journey in real-time.
  • Integration with Greyhound: Provides even more coverage and travel options throughout North America.

Benefits:

  • Affordable Fares: Offers some of the lowest prices in the market.
  • Convenient Routes: Makes it easy to find and book your desired route.
  • Flexible Booking Options: Makes buying bus tickets a breeze.
  • Commitment to Sustainability: One of the most eco-friendly ways to travel.
  • Customer Reviews: US customers give Flixbus an amazing 4.5 stars.

Remember, the exact features and benefits may vary slightly depending on individual experiences and changes in the company's policies or services. Always check the latest reviews and the company's website for the most up-to-date information. Happy traveling!

FlixBus Pricing

FlixBus offers affordable bus tickets to various destinations, with prices starting from $3.99 for trips to Of, Turkey. For trips to Street, UK, tickets start from $23.99. The prices vary depending on the departure city, date, and time of booking. Booking in advance can guarantee the lowest fares, and digital tickets are available through the FlixBus App, eliminating the need to print tickets.

Key Pricing Points:

  • Of, Turkey: $3.99
  • Street, UK: $23.99
  • Additional Luggage: Prices range from $3.99 to $44.99 USD, depending on the currency and route.

About flixbus.com Payment Method?

At Flixbus.com, there are several payment methods available. For online booking, the accepted payment methods include Credit card (VISA/MasterCard/Maestro/Amex/Diners Club/JCB/Discover), PayPal, Google Pay, and Apple Pay. If you're purchasing a ticket at travel agencies and ticket outlets, all forms of payment accepted by the agency are valid, and cash payments are always possible. Additionally, you can purchase your ticket directly from the bus driver with no extra fees included. You can pay by credit card, debit card, ApplePay, or cash. The receipt is also your ticket. Please note that some payment methods may involve fees added by third-party providers. However, there is always at least one payment method that is free of charge. A service fee applies when purchasing a ticket from travel agencies and ticket outlets in their shops. In the US and UK, a service fee applies for online purchases. Please note that purchasing a ticket directly from the bus driver is not available in the United States or Canada..

FlixBus FAQs

FAQ

FlixBus Alternatives

Here are some of the top alternatives to Flixbus.com:

  1. Eurolines: A popular choice for budget travel across Europe.
  2. ComparaBUS: A bus comparison tool that can help find the best deals.
  3. Busradar: Another comparison tool for bus travel.
  4. Kombo: Offers booking for bus and train travel.
  5. megabus: Known for its low-cost fares and extensive network in the UK and USA.
  6. National Express: Offers cheap fares across the UK.
  7. Greyhound: The biggest bus company in the United States.
  8. Ourbus: Operates in the Northeast of the US.
  9. Adirondack Trailways: Another operator in the Northeast of the US.
  10. New York Trailways: Offers services in New York and surrounding areas.

These alternatives offer various services and cover different regions. Some of them also provide additional features like free Wi-Fi, power outlets, and comfortable seating. Always check the latest reviews and the company's website for the most up-to-date information. Happy traveling!

FAQ

How To Open A FlixBus Account?

To open an account on Flixbus.com, follow these steps:

  1. Visit the Flixbus.com website.
  2. Look for the sign-up or register option, usually located at the top right corner of the webpage.
  3. Click on it and you will be redirected to a new page.
  4. Here, you will be asked to provide some personal information such as your name, email address, and password.
  5. After filling in the details, click on the submit or register button.
  6. You may be asked to verify your email address. Check your email for a verification link and click on it to verify your account.
  7. Once your email is verified, your account is set up and ready to use.

Please note that the exact steps may vary slightly depending on the website's layout and design. If you encounter any issues, look for a Help or FAQ section on the website. They usually provide detailed instructions and solutions for common issues. If you still can't find the information you need, consider reaching out to their customer service for assistance. Remember, your privacy and security are important. Never share your password with anyone and make sure to create a strong, unique password for your account. Happy traveling!

FAQ

About flixbus.com Prices and Cost?

FlixBus offers convenient and affordable bus travel. The company operates in 38 countries connecting 5000 destinations. Ticket prices can be as low as $30.99, with an average price of $37.99. However, prices can vary depending on the route and booking time. For instance, different routes come at different costs, but FlixBus tickets can start as low as $5, and sometimes specials will bring even lower prices. The earlier the booking, the cheaper the tickets will be. The buses are equipped with large and comfortable seats, a toilet, Wi-Fi, and power outlets. The company also offers an e-ticket system, which allows passengers to board the bus using their phone as a ticket. FlixBus is also known for its sustainability initiatives and carbon offset programs..

FAQ

Does Flixbus offer any discounts or promotions?

Yes, FlixBus does offer various discounts and promotions. There are FlixBus coupons and promo codes available that can provide savings on bus and train fares. For instance, there is an exclusive $20 off FlixBus coupon for your first trip. There are also deals like 20% off your first trip with email subscription, bus tickets starting from just $5, and $15 tickets for overnight bus travel in the US. Additionally, FlixBus offers free WiFi on all trips. Please note that these offers may vary and it's recommended to check their official website or trusted coupon sites for the latest deals and promotions.

FAQ

About flixbus.com Popular Products and Services?

FlixBus is known for its convenient and affordable bus travel services. It offers a wide range of services including large and comfortable seats, a toilet, Wi-Fi, and power outlets on board. FlixBus has transported over 100+ million customers worldwide and is considered one of the most eco-friendly ways to travel. It offers almost 2,300 destinations across the US and has an extended network with Greyhound. FlixBus provides cheap bus tickets and has over 400,000 routes across the globe. It offers modern and comfortable buses, frequent connections, and reliable schedules. FlixBus also provides an easy ticket booking system on their website and app. It offers a convenient e-ticket system where your phone serves as your ticket. FlixBus is a more sustainable choice as bus travel reduces traffic and emissions compared to travelling by car..

FAQ

What is the price range of FlixBus tickets?

The price of FlixBus tickets can vary greatly depending on the route and time of booking. It's been noted that the earlier the booking, the cheaper the ticket. In some cases, FlixBus tickets can start at just $0.99. For travel through Europe, prices for adults can start from just €5. However, these prices are subject to change and it's always best to check the FlixBus website or app for the most accurate and up-to-date information. Please note that availability and reservation fee may also vary depending on the route, line, seat category (aisle, window, row, or table), and time of booking..

FAQ

How do I book a ticket on Flixbus.com?

To book a ticket on Flixbus.com, follow these steps:

  1. Visit the FlixBus website or use the FlixBus App.
  2. Choose the departure and destination points.
  3. Select the date(s) of travel.
  4. Add the number of passengers (adults, children) and bikes (during the season).
  5. After the online booking, a confirmation will appear on the screen.

Remember, the phone can serve as the ticket, thanks to the convenient e-ticket system. It's also possible to book through an official ticket reseller or from FlixShops. Enjoy the trip!

FAQ

Does FlixBus offer any discounts or promotions?

Yes, FlixBus does offer various discounts and promotions. There are coupons and promo codes available that can provide savings such as $20 off for your first trip. There are also deals where you can find bus tickets for as low as $5. Additionally, there are offers like 20% off your first trip with email subscription. It's also worth noting that FlixBus provides free WiFi on all their trips. For the most current discounts and promotions, it's recommended to check their official website or sign up for their email updates. Please note that promotions may vary based on location and time.

FAQ

flixbus.com Return Policy?

FlixBus has a cancellation policy that allows tickets to be cancelled up to 15 minutes before departure. The refund can be a full or partial amount in the form of a voucher. The refund amount depends on how far in advance the ticket is cancelled. If FlixBus cancels a ride or is responsible for a significant delay from departure, passengers may be entitled to further support.

As for the baggage policy, each FlixBus has plenty of space for baggage. The ticket includes the free transportation of one carry-on bag and one stored bag. Carry-on bags must be stowed underneath the seat or in the overhead compartment. Stored bags are to be stowed in the baggage compartment before entering the bus. Excess or bulky baggage can be added for an additional fee. All baggage should be clearly labeled with the passenger's name, address, and telephone number.

Please note that the information provided is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official FlixBus website..

FAQ

How do I cancel my ticket on FlixBus?

To cancel a ticket on FlixBus, follow these steps:

  1. Go to the Manage My Booking page on the FlixBus website.
  2. Enter the booking number of the trip to be cancelled, along with the first and last names or the email address used to book.
  3. On the Manage Booking dashboard, click on "Cancel Trip(s)".
  4. To remove passengers from the booking, click on "Edit/Remove Passengers".
  5. To cancel added seats or baggage, click on "Cancel baggage/Extras".

Tickets can be cancelled up to 15 minutes before departure and a full or partial refund can be obtained in the form of a voucher. Please note that the cancellation policy may vary depending on the market you are traveling in. It's always a good idea to check the specific cancellation policy for your trip.

FAQ

How do I book a ticket on FlixBus?

To book a ticket on FlixBus, follow these steps:

  1. Visit the FlixBus website or use the FlixBus App.
  2. Choose the departure and destination points.
  3. Select the date(s) of travel.
  4. Add the number of passengers (adults, children) and bikes (during the season).
  5. At the end of the online booking, a confirmation will appear on your screen.

Alternatively, tickets can be purchased through an official ticket reseller or from FlixShops. Use the ticket sales points search on the FlixBus website to find a location closest to you.

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